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FAQs
Find answers to the most common questions about RIO Athleisure and our products below.
Shipping Information
We offer fast and reliable shipping services to deliver your activewear right to your doorstep. Our shipping options ensure that you receive your order in a timely manner, so you can start enjoying your new gear as soon as possible. For more please see Shipping & Delivery.
Returns and Exchanges
At RIO Athleisure, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, our customer service team is here to assist you. Please refer to our return policy for more details. Please see Returns & Refunds for more.
Product Care Instructions
To keep your RIO Athleisure pieces looking and feeling their best, follow these care guidelines:
• Machine Wash Cold - Wash with like colors to prevent color bleeding.
• Wash Inside Out - Helps preserve fabric quality and any printed or textured details.
• Use Mild Detergent - Avoid fabric softeners, as they can break down stretch and moisture-wicking properties.
• Air Dry Preferred - Lay flat or hang dry whenever possible to maintain shape and fabric integrity.
• Tumble Dry Low (If Needed) - If air drying isn’t an option, use a low-heat setting.
• Do Not Bleach - Harsh chemicals can weaken the fabric and fade colors.
• Do Not Iron or Dry Clean - Heat can damage the elasticity and performance of the fabric.